We’re here to help with product questions, order status, shipping concerns, and return requests. The fastest way to reach us is by email; please include your order number (if you have one) and a brief description of what you need.
If you are contacting us about a damaged delivery, please report it within 48 hours of delivery and include photos of the item and packaging so we can review the issue promptly.
Merchant Information (Official) Store name: Basicdwell Address: 5562 Lens Creek Rd, Hernshaw, WV 25107, United States Tel: +1 765-524-4855 E-mail:info@basicdwell.com Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Questions or comments? Get in touch and we'll be happy to help.
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