About Us

Last updated: 2026/1/28

Basicdwell is a U.S.-focused online store serving customers within the United States only. We aim to present clear product information and straightforward shopping policies so customers can make informed decisions before placing an order.

We process orders in 1–2 business days after an order is placed (excluding weekends and holidays). Once shipped, typical transit time is 3–6 business days. Shipping fees and return responsibilities are explained in the relevant policy pages linked in the site footer.

Merchant Information (Official)
Store name: Basicdwell
Address: 5562 Lens Creek Rd, Hernshaw, WV 25107, United States
Tel: +1 765-524-4855
E-mail: info@basicdwell.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)